Please read carefully our Terms & Conditions before booking.
Introduction
Welcome to Evia Private Tours (“we,” “our,” or “us”). We are humbled and fortunate to have you as a valued customer. Please review carefully our Terms & Conditions before using our services, get in touch or book any private tour.
By accessing or using our website, mobile application, or any of our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using our services.
Company Details
- Registered domain: www.eviaprivatetours.com
- Business Ownership & Operation: Evia Private Tours E-Service – Nikos Dimitriou Sole Proprietorship
- VAT Number: EL118876304
- Greek Tourism Organization Registration Nr. (ΜΗΤΕ): 1351E70000037401
- Business Registry Nr. (ΓΕΜΗ): 165659022000
- Address: Aliveri, Evia, 34500, GR
- Phone number: +306943264350
- E-mail: bookings[AT]eviaprivatetours.com
Responsibility Statement and Liability Disclaimer
Agreement between the client and Evia Private Tours
Evia Private Tours reserves the right, without penalty, to make changes in the published itineraries and/or to withdraw the trip planners announced, whenever, in our judgment, conditions warrant, or if we deem it necessary for the comfort, convenience, or safety of the clients.
Dates, schedules, trip planner details, and costs, although provided in good faith based on information available at the time of publication in our site or sent through emails, are subject to change and revision. All clients must ensure they are medically and physically fit to travel.
Clients are required to advise the provider, in advance, of any physical, medical, or other special needs that require accommodating.
Evia Private Tours reserves the right, without penalty, to decline to accept any person as a participant in a tour, or to require any participant to withdraw from the tour at any time, if that individual’s participation poses a direct threat to health or safety.
Since Evia Private Tours doesn’t own or manage hotels, restaurants, or venues used as such, we are not liable for the non-performance or improper performance of these, hence we assume no responsibility for inconvenience, loss, or damage, any cancellations caused by the proprietors or operators.
Baggage and personal effects are at all times the sole responsibility of the client. Evia Private Tours does not accept any liability for any loss or damage of baggage or any of the passenger’s belongings. Passengers should report any lost items to Evia Private Tours drivers/ guides, who will assist in completing a lost property form that can be used for any insurance claim.
Booking on behalf of others
By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included in that booking. This means that you are responsible for making all payments due in connection with your booking, notifying Evia Private Tours if any changes or cancellations are required and keeping your party informed.
By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and Evia Private Tours will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.
Personal Insurance
Personal insurance is not included. It is your responsibility to take out appropriate travel insurance. Although Evia Private Tours and our guides will always strive to ensure your personal safety, we cannot be held responsible for the personal safety of participants. Each participant shall be fully responsible for his/her personal health, medical needs, and safety.
Evia Private Tours is not responsible or liable for loss, damage, or theft of luggage or personal belongings, illness, disappointments, or frustrations while on tour, nor is Evia Private Tours responsible for any type of trip interruption due to weather and other unforeseen circumstances. To avoid charges for cancellation due to covered reasons, we highly recommend the purchase of a comprehensive travel insurance.
Appeals
Should the tour leads to appeals or damages, these are to be communicated immediately, in writing, to the guide. The guide, however, shall not have the right to acknowledge claims, for which reason a confirmation shall not have the effect of an acknowledgment of wrongdoing.
The guide will make every effort, within the confines of the program and the possibilities available, to remedy the situation. Should the situation be insufficiently remedied or not be remedied, or the client wishes to make damage claims, these must be received by the client within four weeks of the contractual end of the tour or activity. The client’s appeal is to be accompanied by the confirmation of the tour or activity provider/activity leader as well as any other relevant evidence. In the case of delayed complaints or complaints with omissions during the activity or delayed submissions of the claims at the booking agency, all appeals will be deemed invalid.
Liability
Damage claims against Evia Private Tours are excluded, as far as the damage was not caused by negligence or intentionally. Evia Private Tours is authorized to have assistants or call on third parties to provide valued services. Should we lawfully transfer the execution of the tour or activity to a third party, we shall not be held responsible for the third party’s actions or neglect during execution of the activity. Evia Private Tours will especially not be held responsible for damages which are caused by the actions or neglect of the activity leader should this conduct not fall under his/her contracted responsibility; as cause of actions of third parties, other clients, the client (especially under point 1), in the event of adverse weather conditions or matters beyond our control, the event or part of it may be canceled, postponed or delayed. In such an event, at our sole discretion, we may assist you to arrange an alternative event, or we may give you a credit toward a future booking. We will not be liable for any travel or accommodation costs incurred by clients in such circumstances.
Severance
If any of these Terms and Conditions should be determined to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
Online content & Revisions
The content appearing on Evia Private Tour’s website could include technical, typographical, or photographic errors or mismatches. We do not warrant that any of the content on our website is accurate, complete, or current. We might make changes to the content contained on our website at any time without prior notice. We do not, however, make any commitment to update our content.
Limitation of Liability
The website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.
To the extent permitted by law, Evia Private Tours will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the website.
Evia Private Tours makes no warranty that the functionality of the website will be uninterrupted or error-free, that defects will be corrected or that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Evia Private Tours for death or personal injury as a result of the negligence of Evia Private Tours or that of its employees or agents.
Copyright
All copyright trademarks and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics, and all software and source codes connected with the website) are owned by or licensed to Evia Private Tours or otherwise used by Evia Private Tours as permitted by law.
By accessing the website, you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold, or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying, and/or printing of pages of the website for personal, non-commercial home use only.
Terms Amendments
We reserve the right to modify these Terms at any time without prior notice. Any amendments will be effective upon posting the revised Terms on our website. Your continued use of our services after the posting of any changes constitutes your acceptance of such amendments.
External links
Evia Private Tours and/or our services may contain links to third-party websites or services that are not owned or controlled by us. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to read the terms and conditions and privacy policies of any third-party websites you visit.
Social Media, Promotion & Copyright
You agree that, while participating in any of our tours & activities, images, photos or videos may be taken by other participants, us or our representatives, that may contain or feature you. You consent to any such pictures being taken and grant a perpetual, royalty-free, worldwide, irrevocable license to Evia Private Tours, our contractors, sub-contractors and assigns, to reproduce for any purpose whatsoever (including marketing, promotions, and the creation of promotional materials by or with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you.
Liability for 3rd Party Suppliers & Contractors
Evia Private Tours makes arrangements with accommodation providers, activity providers, airlines, cruise lines, coach companies, transfer operators, shore excursion operators, tour and local guides, and other independent parties (3rd Party Suppliers & Contractors) to provide you with some or all of the components of your tour or activity. 3rd Party Suppliers & Contractors may also engage the services of local operators and sub-contractors. Although we take all reasonable care in selecting 3rd Party Suppliers & Contractors, we are unable to control 3rd Party Suppliers & Contractors, do not supervise 3rd Party Suppliers & Contractors and therefore cannot be responsible for their acts or omissions.
Any services provided by 3rd Party Suppliers & Contractors are subject to the terms and conditions imposed by these 3rd Party Suppliers & Contractors and their liability is limited by their tariffs, conditions of carriage, tickets, and vouchers and international conventions and agreements that govern the provision of their services. These may limit or exclude the liability of the 3rd Party Suppliers & Contractors. You acknowledge that 3rd Party Suppliers & Contractors operate in compliance with the applicable laws of the countries in which they operate and we do not warrant that any 3rd Party Suppliers & Contractor is in compliance with the laws of your country of residence or any other jurisdiction.
Evia Private Tours is not liable and will not assume any responsibility for any claims, losses, damages, costs or expenses arising out of inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental, resulting from the act or omission of any party other than Evia Private Tours and our employees.
Evia Private Tours is not liable for the acts or omissions, whether negligent or otherwise, of 3rd Party Suppliers & Contractors.
Conditions of Participation & Obligations of the Clients for Outdoor Activities
These terms and conditions apply to every person booked onto Outdoor Activities provided by Evia Private Tours. If booking on behalf of a third party you accept these terms on their behalf and so it is important that you make them aware.
All clients were informed, that there is no (in terms of) medical problem, that makes their participation in the activity problematic (Allergic, cardiology, etc.), pregnancy, or disability that prevents them from participating in the activity.
Adventurous activities are potentially hazardous with a danger of personal injury. By booking a course in these activities you are aware of and accept these risks and will be responsible for your own and your groups’ actions and involvement. Instructors who hold the relevant awards or qualifications will lead these activities and will maintain a high level of safety throughout the activities. To enable Outdoor Activities to manage these risks you agree to acknowledge the need for responsible behavior and that the instructor’s word is final on all matters of safety.
You confirm that you are familiar with the nature of the activities that you wish to undertake and acknowledge those risks that are inherent therein and that you may freely withdraw from any activity and there is no pressure whatsoever to take part. Participants will not be under the influence of any drink or drugs at any time during attendance.
We reserve the right to stop your participation in any activity or event in whole or in part if in our reasonable opinion, you are unruly, violent, abusive, or deemed not capable to the extent that such state or condition is materially likely to endanger the safety or enjoyment of other participants. We do not accept the liability for the behavior of you or others on or at the event, and participants found to have unacceptable behavior will be removed from activities with no refund given, and all balances to be paid in full.
Pricing
Our prices are subject to change without prior notice. Clients that have already made a purchase are not obliged to pay the difference in case of an increase in prices. Evia Private Tours is not liable for refunding the difference in the case of price reduction.
All prices provided are on a per-person basis unless otherwise stated.Private transfer quotations are on a per-ride/ transfer basis (unless otherwise stated).
Children up to 5 years old participate for free. Persons over the age of 5 are obliged to pay the adult rate. Prices include local taxes and 13% VAT. Prices do not include tips, personal expenses, or personal insurance.
Booking Process & Policy
Upon sending your inquiry, you will receive an automated reply that confirms the reception of your message.
NOTE: THIS IS NOT A CONFIRMATION OF YOUR RESERVATION.
(Should you not receive an automated reply that confirms the reception of your message within half an hour, please try to text us on WhatsApp/ Viber/ Signal at +306943264350.)
Soon (depending primarily on your time zone), you will receive a second personalised email with a confirmation of availability for the dates, transfer and time you have requested as well as the cost.
NOTE: THIS IS A CONFIRMATION OF AVAILABILITY, NOT A CONFIRMATION OF YOUR RESERVATION.
A payment link to send a 30% non-refundable deposit will be sent at a later stage upon mutual agreement and confirmation of dates, service level, pick-up and drop-off locations, trip planning and all relevant details as well as final cost (this applies only to private tours, day trips and tailor-made experiences, NOT for private transfers).
Your private tour, day trip or tailor-made experience reservation is considered to be confirmed upon the receipt of the deposit. You will be notified with another email.
Your private transfer reservation is considered to be confirmed after both parties accept the final transfer details (dates, service level, pick-up and drop-off locations & cost). A simple personalised confirmation follows.
Your Private Tour includes
- Vehicles with A/C & WiFi
- Professional english speaking driver
- Recaro baby car seats
- POS (VISA & Mastercard)
- Public liability insurance
- Tolls, parking fees, fuel & tourist taxes
- On-board cool drinks & water
- 24/7 customer support & hotline
- VAT & all local taxes
- Offset of all CO2 emissions produced by our vehicles through Sustainable Travel International
Important Notice about Athens Airport Transfers:
Due to the recent parking regulations at the Athens International Airport Eleftherios Venizelos (AIA) arrivals area, your meeting with the driver will take place after the exit of the arrivals hall, at A1/A5 (depending on your destination).
You simply need to let your driver know that you got all your baggages. Then he/she comes to meet & greet you at A1/A5 arrivals hall holding a whiteboard or a tablet with your name. We usually get in touch through WhatsApp/ Telegram/ Apple Messages apps.
We track all flights, so don’t worry about potential delays, we are always outside waiting for you.
In the unfortunate event of baggage loss, your driver will still be outside waiting for you to finish all the necessary procedures. Yet, there will be an extra charge of 20 EUR per extra hour that the cab driver will need to wait upon the end of the baggage claim.
Reservations & Cancellation Policy
- 72 hours Cancellation Notice Eligibility (Full refund)
- 24 hours Cancellation Notice Eligibility (50% refund)
- 30% non-refundable deposit upon confirmation of availability
- No money on hold or other booking charges & fees required
- Process fees when paying with credit/ debit card (app. 3-4%) are NOT included
- Meals & accommodation are not included unless otherwise stated
- Licensed tour guides are not included unless otherwise stated
Please note that although we are very experienced & knowledgeable, we are NOT licensed tour guides.
According to the Greek law and our business ethics, we are not allowed to accompany you inside archeological sights, museums and national parks but we can provide you with historical and practical information before you get into each sight.
Should you prefer to have an additional local licensed tour guide, we can hire one for you at extra cost unless otherwise stated.
Last but not least, do not forget to go through our Privacy Policy.
Last update: 05/01/2024